Director Quality Assurance at ALDI
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Director Quality Assurance

1200 N Kirk Rd, Batavia, IL, USA, 60510

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Ready to lead an award-winning team? As an ALDI executive, you are responsible for driving and implementing the key initiatives that keep our customers happy and ensure our business model evolves with the needs of the company. Immerse yourself in a culture of collaboration and continuous improvement with our growing and thriving organization.

In this role the QA Director will lead the Food Safety and Quality Assurance function by defining, communicating, and coordinating the implementation of the organization’s FSQA strategy to ensure that products are safe, legal and meet the quality expectations of our customers. The ideal candidate has extensive knowledge of FDA and USDA regulations and broad knowledge of Food Safety and Quality standards including GFSI, HACCP and Lean Six Sigma. Diverse knowledge of different product manufacturing technologies, ingredients, and methods as well as an educational background in Science or Engineering is preferred.

Position Type: Full-Time
Work Location: Batavia, IL

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

• Leads Quality Assurance, Food Safety and Regulatory Compliance at ALDI and is responsible for planning, developing, and directing all quality assurance, food safety and regulatory policies, programs, and initiatives in accordance with quality and regulatory guidelines and requirements.
• Directly accountable for the quality strategy development, implementation, and performance of ALDI Private Label Products.
• Recruits, relocates, and recommends qualified employees for their team; determines the appropriate training methods/courses for new hires.
• Makes personnel decisions for all employees reporting to their direct reports.
• Determines the salary levels for newly hired or transferred employees reporting to them according to the established company wage structure.
• Understands the overarching company strategy, while communicating and modeling the core values of the organization, to create a sense of teamwork and membership among employees.
• Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; resolves internal or external barriers that prohibit successful goal achievement.
• Approves all time-off requests for direct reports.
• Liaises with authorities as required and serves as communication liaison between department managers and upper management to assure understanding of goals, objectives, and opportunities for improvement.
• Performs root-cause analysis and other problem-solving activities in order to identify and recommend effective corrective actions and process improvements.
• Reports to leadership on quality performance, incidents, and trends.
• Establishes and communicates procedures and standards with departments in their areas of responsibility.
• Oversees the appropriate resolution of serious customer concerns.
• Recommends actions based on identified trends from customer feedback.
• Consults with executives on the development of their team's strategy.
• Makes recommendations to executives on how to improve, design, and streamline applicable policies, procedures, and practices.
• Manages external consultants accordingly.
• Liaises with directors in other ALDI countries to facilitate the sharing of best practices.
• Manages and communicates ALDI protocol with testing agencies and third-party auditors.
• Keeps up to date with all legal requirements in areas of responsibility.
• Contributes to the International QA Steering Committee and participates in working groups as required.
• Ensures appropriate processes are implemented to verify ALDI Private Label products are safe, legal and meeting the quality expectations of our customers.
• Directs their team by ensuring that all projects and tasks meet business needs as well as expectations for quality and service.
• Establishes team objectives that align with the overall company strategy.
• Participates in National and Specialist Committees as required to establish best practice and business consistency.
• Identifies and develops company-wide and individual initiatives for their team.
• Demonstrates thorough technical knowledge of Food Safety, Food Processing, applicable USDA and FDA Regulations, Food Allergens, Crisis Management, Food Fraud, Specification Development, Quality Standards, Quality Systems, Sanitary design and Environmental Monitoring, Good Manufacturing Practices (GMP), HACCP and GFSI Certification schemes.
• Other duties as assigned.

Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.

• Managing Self: Seeking feedback, reflecting upon personal behaviors and looking for growth opportunities. Displaying composure, resilience and a positive approach to work.
• Communicating with Impact: Communicating clearly and effectively in written, non-verbal and verbal communication to inform, inspire, motivate and influence. Appreciating the importance of listening, empathy and respect.
• Cooperating with Others: Creating and maintaining mutually beneficial relationships with internal and external stakeholders. Actively consulting, managing conflict and appreciating alternative perspectives and cultures.
• Leading People: Fostering a cooperative leadership style that empowers and motivates. Providing clear expectations and direction. Developing people in their roles and supporting future growth.
• Driving Decisions and Results: Showing ownership by making informed decisions, executing efficiently and taking responsibility for results. Pursuing goals and taking initiative. Using market awareness to better meet the customers’ needs (internal and external).
• Managing Change: Demonstrating flexibility and embracing changes to adapt to shifting business needs and emerging technologies. Identifying opportunities for business improvements. Effectively implementing changes in alignment with business goals.

Job-specific Competencies:
Knowledge/Skills/Abilities

• Gives attention to detail and follows instruction.
• Understands the history, strategy, organizational authority, interdependence of job duties, products, systems and services of the company.
• Extensive working knowledge of HACCP, HARPC, FSMA, FSVP and GFSI.
• Diverse knowledge of inspection and control methods, techniques, and documentation.
• Ability to read, analyze, and interpret common scientific and technical journals, regulatory reports and legal documents.
• Ability to accurately assess risk and provide sound organizational recommendations that incorporate quality and regulatory guidelines and reflect the needs of the business.
• Ability to effectively collaborate with the company executive team and senior leadership at suppliers and third-party partners.
• Working knowledge of product formulations, development, scale-up, mass production and quality control activities.
• Skilled at performing root-cause analysis and other problem-solving activities to identify effective corrective action and process improvements.
• Excellent communication skills (written and verbal).
• Strong computer skills including quality control applications, word processing, spreadsheets and databases as may be required
Understands the history, strategy, organizational authority, interdependence of job duties, products, systems and services of the company.
• Ability to develop rapport, trust and open communication that enhances the growth and job performance of direct reports.
• Understands cost/benefit analysis.
• Ability to recommend, interpret, and/or apply company policies and procedures.
• Understands and successfully communicates the impact of process changes on the organization.
• Knowledge of products and services of the company.
• Understands, recognizes, and effectively manages challenges by proactively working to decrease their impact and frequency.
• Knowledge of accepted industry standards and practices.
• Conflict management skills.
• Analyzes and resolves complex issues.
• Ability to thrive in a fast-paced work environment, consistently meeting deadlines and remaining calm under pressure.
• Effective time management; maximizes productivity. 
• Ability to stay organized and multi-task in a professional and efficient manner.
• Ability to facilitate group involvement when conducting meetings.
• Ability to evaluate work performance and motivate behavior change among direct reports when necessary.

Education and Experience:

• Bachelor's Degree required.
• A minimum of 10 years of progressive external experience in Quality Assurance leadership or similar role and retail operations required or at least 4 years of relevant experience at ALDI.
• DMD, PM, Expat or Special Assignment experience is preferred for District Manager candidates.
• Completion of the ALDI LEAD program (for internal candidates) or equivalent combination of external leadership experience and training required.
• Food Safety/Quality/Regulatory Compliance program execution required.
• Proven experience and skills in leading team members, developing careers, empowering team members to operate with a high level of influence and independence, providing functional direction while setting clear goals and expectations, and providing performance feedback to advance individual and team performance required.
• Thorough technical knowledge of Food Safety, Food Processing, applicable USDA and FDA Regulations, Food Allergens, Crisis Management, Food Fraud, Specification Development, Quality Standards, Quality Systems, Sanitary design and Environmental Monitoring, Good Manufacturing Practices (GMP), HACCP and GFSI Certification schemes required.
• Master’s Degree preferred.

Physical Requirements:

• Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.

Travel:

• International & Domestic travel required.
• Up to 10%.

ALDI offers competitive wages and benefits, including:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Employee Discount Program

In addition, eligible employees are offered:

  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Click here to learn more about diversity, equity & inclusion at ALDI

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