The National Projects team allows you to make decisions that will make an impact at one of the nation's top grocers. We are a group of strong analytical thinkers, each with a dash of our own unique creative vision. We are always on the lookout for those improvements that will keep ALDI moving forward. Projects range in scope from internal policy improvements to impacting the way our customer’s shop. On our team your work will make a difference. Find your fit in one of our National Projects roles.
Join our dynamic team as an Investigations Coordinator II - Asset Protection, where your expertise will make a significant impact! In this pivotal role, you will leverage exception-based reporting to collaborate with a diverse range of business partners across retail stores, warehouses, and national offices, tackling internal and external fraud head-on. We seek a proactive candidate with a proven track record of managing complex investigations and effectively partnering with law enforcement to safeguard our assets. Your ability to work both independently and collaboratively will be essential in driving our success. If you are passionate about prevention and protection and thrive in a fast-paced environment, we want to hear from you!
Position Type: Full-Time
Starting Salary: $105,000
Salary Increases: Year 2 - $112,000 | Year 3 - $120,000
Work Location: Naperville, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week).
Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.
• Reaches conclusions and presents findings of fraud investigations to leadership for further action, including recommendations for proposed remediation.
• Partners and collaborates with business teams to ensure optional decisions and outcomes are made through influencing, coaching, and providing subject matter expertise that balance risk and business needs.
• Partners with internal business partners and external law enforcement agencies as necessary to reach an effective resolution.
• Trains leadership on efficient and effective internal investigation techniques.
• Advises on any changes or actions to improve the efficiency and effectiveness of the team.
• Informs management of recurring issues or when additional team training may be required.
• Leads and conducts internal investigations involving fraud at the stores, warehouses, and national campuses.
• Conducts interviews, collects all relevant facts, and writes investigative reports based on findings related to suspected fraud.
• Develops, coordinates, and implements processes and playbooks to ensure efficient and effective internal investigations.
• Provides guidance to team members with respect to best practices concerning internal investigations.
• Applies step-by-step repeatable process for investigative development and documentation.
• Manages multiple projects and initiatives with various deadlines and handles special projects.
• Designs, implements, and drives process improvements and infrastructure solutions to enhance the department’s ability to assist the company and function efficiently.
• Demonstrates full and competent utilization of the case management system to input and track cases.
• Develops customized reports for business partners and stakeholders that identify trends and opportunities.
• Manages complex and sensitive fraud investigations without significant oversight.
• Engages critical thinking and decision-making as to relevant findings of any inappropriate activities with respect to state or federal laws, regulations and/or ALDI policies.
• Recognizes and communicates investigative impact to the business based on timing and scope.
• Assists in training and developing team members to retain a motivated and professional workforce.
• Collaborates with team members and communicates relevant information to leadership.
• Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information.
• Other duties as assigned.
Job-specific Competencies:
Knowledge/Skills/Abilities
• Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role.
• Gives attention to detail and follows instruction.
• Prepares written materials to meet purpose and audience.
• Develops and maintains positive relationships with internal and external parties.
• Works cooperatively and collaboratively within a group.
• Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.
• Strong and practical ability to identify and address fraud related issues, focused primarily on internal and external investigations.
• Knowledge of how legal issues affect organizations and the ability to develop strategies to coordinate legal considerations to business objectives.
• Ability to anticipate legal risks as well as utilize excellent judgement and analytical skills.
Education and Experience:
• Bachelor's Degree in Loss Prevention, Business Management, or a related field required.
• A minimum of 5 years of progressive experience in asset protection and internal investigations required.
• Experience in a business environment required.
• Loss Prevention Certified (LPC) preferred.
• Certified Forensic Interviewer (CFI) preferred.
• Or, a combination of education and experience providing equivalent knowledge.
Physical Requirements:
• Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.
Travel:
• Domestic travel required.
• Up to 10%.
ALDI offers competitive wages and benefits, including:
- 401(k) Plan
- Company 401(k) Matching Contributions
- Employee Assistance Program (EAP)
- PerkSpot National Discount Program
In addition, eligible employees are offered:
- Medical, Prescription, Dental & Vision Insurance
- Generous Vacation Time & 7 Paid Holidays
- Up to 6 Weeks Paid Parental Leave at 100% of pay
- Up to 2 Weeks Paid Caregiver Leave at 100% of pay
- Short and Long-Term Disability Insurance
- Life, Dependent Life and AD&D Insurance
- Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offerALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.
