Training & Development Manager (Technology Solutions) at ALDI
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Training & Development Manager (Technology Solutions)

1100 E Warrenville Rd, Naperville, IL, USA, 60563

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Our Human Resources Department is focused on ALDI’s most valuable asset: our people. With teams including Administration, Employee Communications, Payroll & Benefits, Human Resource Information Systems, Legal, Risk & Security, Recruitment and Training & Development, HR makes sure that ALDI continues to employ talented and motivated people that are focused on preserving the supportive culture we're known for.

In this role, the ideal candidate has experience working in a fast paced retail organization and has experience leading, coaching and mentoring an established team of learning professionals. Focused specifically on learning technology and training projects, the ideal candidate has experience with conceptualizing learning strategy and technology road-maps while also managing the design, development, and maintenance of learning programs that impact company success.  If selected for this role, you’ll have an opportunity to support store, warehouse, and corporate staff and leaders by building scalable solutions from the ground up.

Position Type: Full-Time
Work Location: Naperville, IL
This role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week)

Duties and Responsibilities:
Must be able to perform duties with or without reasonable accommodation.

• Designs, plans, and implements training programs, policies, and procedures with a specific focus on leadership development, diversity, equity & inclusion and performance management.
• Develops and maintains company-wide competency models.
• Oversees company approach to performance management and modifies approach as needed to ensure ongoing effectiveness and relevancy across all areas of the business.
• Ensures connectivity and cohesiveness between competency models, leadership development and performance management.
• Conducts annual training and development needs assessments for all assigned departments and areas.
• Trains and coaches peer leadership in employee development efforts and advises of future project implementation.
• Conducts follow-up studies of all completed training to evaluate and measure results and modifies programs as necessary.
• Develops and maintains organizational communications to ensure employees have knowledge of training and development events and resources.
• Researches new training techniques and suggests enhancements to existing programs to meet the ongoing and changing needs of the company.
• Proposes training and development programs and subjects to peers and leadership.
• Evaluates and recommends purchase of necessary learning aids and tools for the department such as specialized software and licenses, or recommends development of proprietary software to meet department/company needs.
• Advises leadership to source external vendors for applicable services when appropriate.
• Assures the training, development, and performance of their team’s staff to retain a motivated, professional workforce that achieves their career objectives.
• Establishes and communicates job responsibilities and performance expectations to their team to assure mutual understanding of desired results; evaluates performance and achievement of expectations and desired results; resolves internal or external barriers that prohibit successful goal achievement.
• Manages their team by driving projects and tasks to completion through effective prioritization, work planning, resource allocation, and cross-functional collaboration.
• Recruits and recommends qualified employees for their team’s staff positions.
• Consults with leadership on the development of their team's strategy.
• Approves all time-off requests for direct reports.
• Develops and monitors spending against the departmental budget.
• Authorizes necessary supply purchases and expenses for training and development materials.
• Understands the overarching company strategy, as well as communicates and models the core values, of the organization to create a sense of teamwork and membership among employees.
• Liaises with regions to ensure timely and efficient communication flow.
• Consults with the business to effectively design and streamline applicable processes within the organization.
• Keeps up-to-date on external best practices and relevant changes to their field/area; communicates updates to leadership.
• Identifies cost-saving opportunities and potential process improvements.
• Serves as the primary link between their team’s staff and leadership to assure understanding of company goals, objectives, and opportunities for improvement.
• Other duties as assigned.

Job Qualifications:
ALDI Acts Competencies:
Perform within ALDI Acts competencies as outlined below.

• Managing Self: Seeking feedback, reflecting upon personal behaviors and looking for growth opportunities. Displaying composure, resilience and a positive approach to work.
• Communicating with Impact: Communicating clearly and effectively in written, non-verbal and verbal communication to inform, inspire, motivate and influence. Appreciating the importance of listening, empathy and respect.
• Cooperating with Others: Creating and maintaining mutually beneficial relationships with internal and external stakeholders. Actively consulting, managing conflict and appreciating alternative perspectives and cultures.
• Leading People: Fostering a cooperative leadership style that empowers and motivates. Providing clear expectations and direction. Developing people in their roles and supporting future growth.
• Driving Decisions and Results: Showing ownership by making informed decisions, executing efficiently and taking responsibility for results. Pursuing goals and taking initiative. Using market awareness to better meet the customers' needs (internal and external).
• Managing Change: Demonstrating flexibility and embracing changes to adapt to shifting business needs and emerging technologies. Identifying opportunities for business improvements. Effectively implementing changes in alignment with business goals.

Job-specific Competencies:

• Ability to recommend, interpret, and/or apply company policies and procedures.
• Gives attention to detail and follows instruction.
• Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports.
• Understands the history, strategy, organizational authority, interdependence of job duties, products, systems, and services of the company.
• Conflict management skills.
• Proven proficiency in utilizing training and development models for instructional design and evaluation (e.g. ADDIE and/or Kirkpatrick models).
• Understanding of adult learning/adult education principles.
• Proficiency in utilizing Learning Management and Performance Management Systems. 
• Negotiation skills. 
• Ability to apply creative solutions.
• Proven ability to train others. 
• Ability to facilitate group involvement when conducting meetings.

Education and Experience:

• Bachelor's Degree in Business, Human Resources, Organizational Development, Communications, or a related field required.
• A minimum of 5+ years of progressive management experience in training and development and retail operations required.
• Or, a combination of education and experience providing equivalent knowledge.

Physical Requirements:

• Work is performed in an office environment where a computer, telephone and other office equipment are used as needed to perform duties.
• Regularly required to sit, reach, grasp, stand and move from one area to another.
• Constantly and repeatedly use keyboard/mouse.
• Occasionally required to push, pull, bend, lift and move up to 25 lbs.


• No travel required.

ALDI offers competitive wages and benefits, including:

  • 401(k) Plan
  • Company 401(k) Matching Contributions
  • Employee Assistance Program (EAP)
  • PerkSpot National Employee Discount Program

In addition, eligible employees are offered:

  • Medical, Prescription, Dental & Vision Insurance
  • Generous Vacation Time & 7 Paid Holidays
  • Up to 6 Weeks Paid Parental Leave at 100% of pay
  • Up to 2 Weeks Paid Caregiver Leave at 100% of pay
  • Short and Long-Term Disability Insurance
  • Life, Dependent Life and AD&D Insurance
  • Voluntary Term Life Insurance
Click here to learn more about the benefits ALDI has to offer

ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Click here to learn more about diversity, equity & inclusion at ALDI

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