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More Is... National Customer Interaction — keeping ALDI customers engaged.

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National Customer Interaction Careers

The National Customer Interaction department engages with ALDI customers — in stores and online. Their combined analytics and expertise help inform how ALDI keeps current customers happy, while attracting new ones.

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National Customer Interaction Career Areas


The eCommerce team focuses on in-store fulfillment of delivery and curbside orders through the ALDI Instacart operation. With online orders continuing to play a large role in shopping habits, your success here will help ensure customers buy what they want, when they want.

Brands & Campaign

The Brands & Campaign team maintains the ALDI U.S. Brand Guidelines — the north star for ALDI advertising campaigns on a national and local level. You'll help maintain a consistent voice and tone, one that ALDI customers and employees alike can connect with, throughout all communications.

Market Research & Analytics

The Warehouse Development team is responsible for the design, development and growth of new regional distribution centers across the United States. You'll also assist in expanding and renovating existing facilities by working closely with warehouse operations. Through this team, you'll inherit a keen understanding of how ALDI facilities operate and can take the skills you've learned into transforming distribution centers as we know them.


The Print team clues ALDI customers into the latest promotions and products through the weekly insert and handbill. The weekly insert shares deals, business priority products and seasonal offers, while the handbill highlights the upcoming week’s “ALDI Finds” products. Together, they add a new layer to the shopping experience customers love.


The Signage team supports ALDI stores with weekly sign kits containing retail changes, product changes and ad hoc needs. The department is currently undergoing a digital transformation, implementing Electronic Shelf Label (ESL) design and functionality throughout stores, nationwide. Your experience can leave a long-lasting impact at the ground floor of this transition!

External Communications

The External Communications team is home to the Public Relations, Social Media, Community Management and Organic Social Media departments. Together, they support ALDI messaging while earning third-party endorsements through various media, influencer and business collaborations.

Customer Service

The Customer Service team supports customers who may have received ALDI services or products that did not meet standards. This department handles all customer contacts on behalf of ALDI stores and the National Service offices. A career here is your opportunity to build on, and maximize, your interpersonal skills while learning each area of the business.

Customer Interaction NBC

The Customer Interaction (CI) NBC team is responsible for delivering global solutions to the CI department. These technology solutions serve both internal teams and external customers and include a global eCommerce solution, new marketing tools and a streamlined customer service system.

Digital Marketing

The Digital Marketing team is responsible for attracting, converting and retaining customers through various channels. Here, you'll find customers on their favorite media platforms and help determine how they experience ALDI advertising before shopping in-store or online.

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ALDI internships offer students real-world experience by working on projects that can impact the entire organization while working closely with mentors who are dedicated to helping them succeed. Throughout our many offices are opportunities for you to put the ALDI name on your resume and stand out from the competition.


The best-in-class benefits you expect. 

ALDI benefits are the gold standard in providing you with the flexibility you’re looking for. By working closely with your direct leader, you’ll build a schedule that prioritizes your success — whether you’re in the office or working remotely. Some roles can work remotely up to three days per week!  

ALDI offers the basics you expect, too: health and wellness offerings, future financial planning and support for your career growth — just some of what you can expect in how ALDI helps you and your family. 

View ALDI Benefits
Competitive wages
Competitive wages
Generous vacation and paid holidays
Generous vacation and paid holidays
100% paid parental and caregiver leave
401(k) with competitive employer match
Medical, dental and vision.
Medical, dental and vision
Earned wage access
Early access to earned wages
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“Working at ALDI will put you in an environment where you will have opportunitys to own your own projects, present your own findings and even lead and mentor different team members.”

- National Customer Interacation Employee

Celebrating employee culture in ALDI Inclusion Groups.

ALDI Inclusion Groups are employee-led organizations that celebrate the unique perspectives and experiences of ALDI team members. Employees within our National Services and Divisional offices, regardless of background, are encouraged to join and build stronger connections with their peers. Current ALDI Inclusion Groups include:


For employees who are working parents or caregivers and supportive allies.


For employees with Racial/Ethnic/Cultural Backgrounds and Supportive Allies.


For employees who identify as women and supportive allies.


For employees who identify as LGBTQ+ and supportive allies.


For employees who are Veterans or Active Duty in the U.S. Armed Forces.

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